Refund & Retrun Policy

Refund & Return Policy

At Blackshine Tech, customer satisfaction is our priority. This Refund & Return Policy outlines the conditions under which refunds are issued.

Services Covered

  • Software development, consulting, and IT services purchased directly from Blackshine Tech.

Refund Eligibility

  • Refund requests must be submitted within 7 business days of purchase.

  • Refunds apply if the service delivered is not as described, not functional, or not delivered.

  • Customized solutions or completed projects may not qualify for a full refund.

Non-Refundable Services

  • Domain registrations, hosting, or third-party licenses.

  • Completed and delivered software projects.

Process

  1. Submit a refund request to blackshinetech@gmail.com with your order details.

  2. Our team will review the case within 5 business days.

  3. Approved refunds will be issued to the original payment method.